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260gsm 100% coated polyester. The raw material is fire retardant (Fire retardant (B1)) and water resistant, whilst the print is fade and water resistant.
Please note: the raw material is white and may include imperfections. If you have white in your design, it will be the raw white material you can see.
If you purchased your deckchairs from us then absolutely! We want you to use your chairs over and over again. Order a replacement fabric seat here. Replacement Deckchair Slings
If you didn't purchase your chair from us then please get in touch contact us and we can advise and if possible quote on a replacement.
Our Giant Deckchair frames are tested to the following safety standards:
EN 581-1:2017
EN 581-2:2015
Currently all the fabric we supply meets the EN13501 Fire Standard of B-s1, d0.
We print in CMYK using the dye-sublimination process. The ink dyes the fabric rather than printing your artwork on the surface, so you will have a seat that lasts longer. This also allows us to match your brand colours as close as possible.
The resolution sits at 2400dpi.
They sure are. The fabric is printed using fade and water resistant inks and the wooden frame is treated too so you can use your chairs no matter what the British weather throws at you.
We do recommend that the chairs are stored inside when not in use to prolong their lifespan.
No. Our chairs are bespoke to you and only available to buy.
If we've designed your artwork, yes. If you've supplied your own artwork correctly, no.
We don’t send a proof back for approval. Your artwork should be set to our template so if that's the case, we'd just be sending back the same PDF you sent us.
We do check that all artwork is print ready before processing your order. If we, or our digital file check, spot any issues we will get in touch to make you aware of the issue. We only check the layout and print quality of artwork. We do not check for correct spelling or grammar in your design, that responsibility lies with you.
Please note that orders are only processed once we have print ready artwork so any issues with artwork may delay your despatch date.
If you would like us to check your artwork before you place your order, email the design to [email protected]
Due to the bespoke nature of our products, we do not offer samples. Even unprinted fabric still has to go through the same cutting and manual stitching process.
If you require a 'sample' we would charge you the price for 1 deckchair. We highly recommend you have something printed on the fabric so that you get to admire the quality of our printing. If you then decide to proceed with a larger order with a bulk discount, we will subtract the price difference between the discounted price and the full price from your larger order.
If there's a problem with the product you've received, please contact us as soon a possible. We'll ask for photos of the product and we'll then be able to investigate the problem to find a resolution.
0843 business numbers are classed as “low call rate” numbers. Calling an 0843 phone number costs 7p per minute. This is called a service charge. Your service provider may charge an additional access charge.
Please check with your service provider for the access charge as it varies from provider to provider.
If you’ve placed an order but don’t receive a confirmation email, in the first instance, please check your junk folder (just in case).
If you still can’t find any emails from us, please contact us: [email protected] or call 0843 289 7944 and we’ll take a look.
Please, please, please double check your artwork and order details thoroughly before you complete your order. You won’t be able to make any changes once the artwork has been submitted as we will already be processing your order.
We cannot be held responsible for any mistakes on artwork supplied to us.
Once you have completed your order and checked out, we’ll begin to process your order.
As we’re manufacturing a bespoke product it’s not possible to cancel your order once production has commenced.
Yes, in order to process your order we store your name and contact details securely. You can view or change and information we hold on you by logging in to your account.
For more information on how we collect and use your information, take a look at our Privacy Policy.
Once your order has been placed into production, we're unable to offer any refunds or cancelations due to the bespoke nature of the products. If for any reason you're not happy with your product. We will of course work with you to find an agreeable solution.
We check all artwork before it is sent through to production using our preflighting tool. We’ll get in touch if there are any issues with your artwork and may ask you to resupply your file.
It’s important to stress that we are only checking the technical set up of your file. Our checks do not cover spelling or checking details on your artwork – you are responsible for checking the content before sending your artwork to us.
If your file passes our technical checks it will automatically be sent through to production and we will confirm a despatch date with you.
You will be prompted to upload your artwork file before adding your chosen product to your basket.
Simply click on the ‘Choose file’ button on the product page and select the file you’d like to use. Your artwork will automatically be sent to us along with your order details.
If you experience any problems uploading your artwork, please contact us and we’ll be happy to help.
Unfortunately not, we are not currently able to trade outside of Mainland UK.
Our deckchairs are securely packaged and arrive in unbranded cardboard boxes.
Depending on the quantity of chairs ordered, these could be delivered in bulk on a pallet.
Giant deckchairs are split into 3 boxes and will require very simple assembly.
Should you need to, it is possible to change the delivery address on an order up to the point of an order being despatched. Once your order has been complete it is too late to change the delivery details.
Please get in touch to ask about updating the delivery information on your order.
All online payments are made via our secure payment gateway, Stripe.
Stripe is a leading online payment provider.
Please note that Stripe does not divulge your credit card information to anyone, including brandeddeckchairs.co.uk, so you can rest assured that your billing details are safe.
We currently use DHL and DX to deliver our parcels. The courier is subject to change at any time.
We despatch all orders on a next working day* delivery service.
Giant Deckchairs are delivered with DX.
Giant Deckchairs should not be delivered to residential addresses.
*Next day delivery is not guaranteed and is subject to courier service at time of delivery.
We offer free delivery on all orders to one UK Mainland address (England, Scotland and Wales).
Delivery is based on standard next working day delivery once your order has been despatched and collected by the courier. Deliveries can take place any time between 8am and 6pm.
Please note: we cannot be held responsible for delivery delays or underperformance by couriers, their service is out of our control. If you need your deckchair for a specific date or event, we highly recommend you place your order in plenty of time to allow for any courier mishaps.
Once the product has been produced, all orders are dispatched on a next working day courier.
We're ready and waiting to live chat during our normal office opening hours. Alternatively, email us at [email protected]. We'll be pleased to help.
0843 289 7944
9am - 5pm, Monday-Friday
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